In the news: Software glitch disrupts MyHealtheVet

Wednesday, April 01, 2009

A scheduling application that is critical to the effectiveness of the Veterans Affairs Department’s new myHealtheVet electronic health platform is close to collapse, NextGov.com reports.

Development of the Replacement Scheduling Application Development Program began in 2001, and is needed to manage the expected dramatic increase in the number of veterans that will be treated at VA facilities in the next several years.

But no scheduling capability can yet be delivered to the field, according to an internal VA memo, nor is there an expectation that one will be delivered in the near future.

Top officials at the Veterans Health Administration worry about the effect the news about the scheduling software will have on the confidence the Obama administratioin, Congress and health care providers will have on other aspects of the VA’s eHealth programs, given recent assurances of progress, NextGov says.

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