Software

Best Telehealth Platforms of 2021

Best-Telehealth-Platforms

In order to choose the telehealth platform that best suits your practice or clinic, it is also essential that you select one that is HIPAA-compliant.

That’s why in this post, you’ll learn more about the best telehealth platforms of 2021 to help you choose the perfect one for your health investment. 

HIPAA and Telehealth Platforms

As you can see, there are a number of healthcare telehealth and video conferencing services to choose from.

For specialized needs, it is critical to select a platform that is perfectly tailored to your practice or organization.

But above these feature-specific preferences, the most crucial consideration when choosing a service provider is whether the service provider will have access to PHI or ePHI in any capacity.

We created this roundup of dedicated telehealth platforms guide to answer the question of whether each of these platforms has taken measures to ensure HIPAA compliance.

It is vital to get a Business Associate Agreement (BAA) signed with the other organization before transmitting PHI.

This protects your company from HIPAA liability if the other organization breaches confidentiality.

Chiron Health

The Chiron Health platform is HIPAA-compliant and is hosted in the cloud, making it ideal for remote workers.

It provides workflow management, video conferencing, and integrated initial consultation calendars with automated appointment reminders.

It is also available in a web-based version.

Patients can check-in digitally and wait in a designated area before their appointment begins, just as they would if they were attending in person.

The various plan options offered by Chiron Health, as well as additional practice management and electronic health record integration features, are all available for purchase, so you may already be utilizing some of these capabilities.

Doxy.me 

While Doxy is clearly one of the most popular HIPAA-compliant telehealth or video conferencing tools, it’s important to remember that HIPAA does not regulate apps and software.

They have long been well-known to be trustworthy, and their HIPAA, GDPR, PHIPA/PIPEDA, and HITECH compliance is generally regarded as having high trustworthiness.

Doxy.me offers a patient an advantage over other online scheduling platforms in that they can utilize their iOS or Android devices regardless of whether or not they have to sign up for an account or download any additional software.

Doxy is well-known for its check-in feature, which can notify the doctor when the patient has arrived and enables them to wait in the waiting room until the healthcare provider is ready to see them.

The doctor has allowed individuals to view any images, videos, or reading material provided during their waiting period.

Everything in the free version of Doxy.me includes all of these features.

Even with the two paid plans which include additional features, including simultaneous calls, text and email notifications, room passcodes, screen sharing, file transferring, and on-demand chat support, their phone system only comes in a single price tier with additional features added on.

Learn more by going to Doxy.me now!

Medici

An excellent mobile app for telehealth video conferencing and secure messaging is Medici, which complies with HIPAA guidelines.

With regard to contact information, the healthcare providers will be able to enter it directly into the Medici app.

Additionally, they are able to add other providers or doctors to a case if they require additional expertise.

The core benefit of Medici is that it allows its users to translate the content of the application into multiple languages without having to rewrite any text.

In addition to the translation, patients have access to care in a number of ways: they can use the customized meeting links to navigate to the information, they can consult online with personalized information, and they can search through information via a web browser without downloading any special apps or filling out any forms of registration.

The underlying mission of Medici is to help patients and their doctors forge new relationships by increasing accessibility, encouraging conversation, and enabling telehealth without excessive costs.

eVisit

With eVisit, it’s much simpler to manage all of your disparate telehealth software solutions, eliminating the trouble of integrating all of them to create a complete solution.

They’ve developed a new product that combines everything from scheduling patients, checking in new patients before they meet with the doctor, wait rooms leading up to appointment time, and telehealth visits, ePrescribe, and payment collection, with post-discharge check-ins and analytics reports from the whole cycle.

The workflow solution, eVisit, is fully customizable to mirror your current method of operation.

You can feel confident in eVisit’s security and HIPAA compliance, thanks to the use of a double-encrypted patient information database, other security precautions, and ongoing diligence on their part.

One all-encompassing answer to meeting all the healthcare needs of patients, eVisit may be the best one for you.

This is a telehealth platform for mental and behavioral health professionals that is HIPAA-compliant and is only available to those professionals.

One of the most well-known features of thera-LINK is the thera-Directory LINK’s tool, which allows users to search thera-database LINK’s for counselors, therapists, and other similar providers who can provide assistance.

As an encrypted one-on-one and group meeting service provider, thera-LINK is one of the few companies that can accommodate this level of user capacity, which is often required for support groups or group therapy.

Patients are greeted by their names and images in the thera-LINK appointment waiting room, which includes a background image, music, and a greeting before their appointment.

A host is able to take notes on clients, store patient files in a secure location, and participate in in-session chats while they are at the appointment.

Another option is to try thera-LINK, which is an excellent alternative to LinkTime and which offers a 3-day free trial period.

VtConnect

It is also possible to use VTConnect as a HIPAA-compliant telehealth solution, which allows providers to connect with their patients from any location, using any device, and at any time.

Because flexibility is one of the most significant benefits of providing telehealth services in the first place, it is a pleasure to collaborate with a platform that builds on and complements these already-existing advantages.

In addition to individual and group video conferencing appointments, VTConnect offers a comprehensive portal where providers can store patient information and hold virtual discussions with their patients.

When it comes to providing a secure HIPAA-compliant solution, VTConnect provides end-to-end encryption with password protection to ensure the security of protected health information (PHI) within their system.

Even with the addition of live chat messaging, file sharing, and data storage capabilities within video conferencing, VTConnect’s private meeting process remains compliant with HIPAA regulations and standards.

This software is not only secure and private, but it is also user-friendly and easily accessible to all patients, regardless of their location.

On the website www.VirtualTherapyConnect.com, VTConnect also provides an online therapy solution that allows mental health and counseling providers to set up a complete virtual office environment.

Healthie

Healthie is a telehealth practice management solution that also serves as a telehealth streaming platform in one package.

Due to the fact that this software was created with healthcare professionals in mind, it allows professionals to provide remote care while also building client relationships and running their businesses on a daily basis.

Because Healthie can be accessed from a computer, a phone, or a tablet, it offers a high level of convenience for your patients.

Healthie is also extremely accessible.

The fact that this product is targeted toward nutritional and wellness practices means that it includes features that organizations can use to run nutrition and fitness courses, in addition to providing fitness and health statistics through Healthie.

In addition, this platform provides digitally signed intake forms that patients can complete and submit.

Currently, do you hold a position in one of these specific industries?

Healthie will provide you with a free trial so that you can determine whether or not it is right for you.

SimplePractice

Another excellent platform is SimplePractice, which goes beyond telemedicine to provide both healthcare video conferencing and a comprehensive set of patient management tools in addition to telemedicine.

One feature that distinguishes SimplePractice from the competition is that they provide insurance processing services, including creating, submitting, tracking, and reconciling insurance claims on your patients’ behalf.

Since all of their processes are consolidated into a single location, this integrated solution helps practices operate more efficiently.

As one of the few options that can help your practice work entirely virtually, SimplePractice’s digital documentation, billing, patient communication, and scheduling capabilities are invaluable.

This feature reduces the risk of a data breach by allowing your practice to work entirely virtually.

For those interested in SimplePractice, you can start a 30-day free trial right now without providing any credit card information.

Theranest

For health professionals such as psychologists, therapists, counselors, and other professionals.

Its developers created the Theranest software specifically for them.

The tools are available to assist providers in registering, billing insurance, maintaining records, scheduling appointments, and holding meetings with up to six participants.

Clients can quickly create an appointment link to which they will be automatically invited, without the need to register or download any special software, using Theranest’s online service.

When the service provider enters the appointment room, they can utilize all of the available features, including audio and video recording, note-taking, file sharing, and video or picture screening.

We recommend that you test drive Theranest’s EHR and telehealth software before making a final decision on whether it is the best fit for your mental health practice.

There is no charge during the free trial period, and all you need to do is provide a valid email address.

Vsee

With VSee, healthcare providers will have access to all of the tools they need to provide their patients with highly advanced virtual care in a safe and secure environment.

This video appointment platform and virtual medical exams, patient monitoring, and other features are all made possible by the technology used to power it.

VSee is currently in use by healthcare providers of all sizes and types, ranging from small businesses to large corporations, as well as for-profit and nonprofit organizations of all shapes and sizes.

One application of this platform, in particular, is video meetings with service providers and medical devices such as Fitbits and Apple Watches that can transmit data to monitor patients’ health.

Patients can also upload photographs, food diary entries, and charts so that their healthcare providers can keep track of how well they are adhering to their wellness program’s recommendations.

Participants in video conference calls can use the waiting room feature to show that they are participating in a traditional in-person check-in process, complete with a company-branded waiting room, intake forms, consent forms, required educational videos, and live chat support access.

Other platforms require the patient to use their computer while still maintaining the face-to-face nature of the conversation with the provider.

It also has the advantage of allowing healthcare providers to control a Pan-Tilt-Zoom (PTZ) camera on the patient’s end, enabling them to conduct remote examinations of the patient.

Increasing the standards for telehealth appointments may result in an increase in the cost of the healthcare services provided.

Healthcare providers can also take advantage of additional tools such as integrated credit card payments, automatic appointment reminders, shared lab results, and electronic health record (EHR) records.

Final Thoughts

While it is clear that telehealth software does not provide a one-size-fits-all solution, it is worth noting that every application differs.

Additionally, the platforms mentioned above help people run appointments, including video conferences, in a HIPAA-compliant manner.

Each healthcare provider can view a wide range of features and integrations to locate a suitable platform that closely matches their values and needs.

As a matter of fact, HIPAA compliance software is what you genuinely need, regardless of whether you want a telehealth provider.

So remember, when shopping around for telehealth software, or any type of medical software, always make sure it is HIPAA compliant!

About the author

Katie Brownley

Health & IT Journalist covering Cybersecurity News, Data Breaches and Security Industry News. Email is open for DM and News Tips are Welcome

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